This self-led online course was designed to build the skills and confidence needed by NGO managers and staff to prevent, detect, and respond to fraud. With these skills, you can make sure the organization’s resources get to where they are most needed. 

The course presents elements of a holistic anti-fraud framework for you to explore. As you consider this framework, think about how you might use it to implement change in your own organization. 

At the end of the course, you will be able to:

  • Explain what fraud is and is not, and why people commit fraud
  • Describe the five elements of a holistic anti-fraud framework
  • Identify key anti-fraud policies and processes
  • Describe an approach to detect fraud should it occur
  • Explain the value of a "speaking up" hotline
  • Discuss the role of a Fraud Response Team
  • Explain the benefits of fighting fraud and being open with donors and staff if fraud happens.

Course structure

This course consists of seven sections and is built around a series of topics and activities. Here is an overview of what is covered:

Part 1: What is fraud and why does it happen?

Some key concepts and definitions.

Part 2: Introduction to the framework

An introduction to a five-part holistic framework for fighting fraud.

Part 3: Deterring fraud

How to encourage appropriate behavior and deter fraud by strengthening policies, guidance, and contracts. 

Part 4: Preventing fraud

How to prevent fraud before it happens, by identifying risks and taking actions to mitigate them. 

Part 5: Detecting fraud

How to detect fraud when it does occur: common warning signs that staff should look out for and "speaking up" (or whistleblowing) services. 

Part 6: Responding to fraud

The key actions that follow the discovery of suspected fraud, and the guidance the Fraud Response Team will follow.

Part 7: Changing the Culture

The key role of culture and management in combating fraud.

How to access the course

Level 1 members will have this course added to their LMS on July 1. SCORM Dispatch Members will find the course in their SCORM Dispatch folder for vendor Humentum. Level 2 NetD members should email support and let them know which catalog (or catalogs) to put the course in.