How We Support HLS Member-Subscribers

Everything you need to know about our support approach.

HLS Drop-in Learning Support: Weekly, live support for HLS Members!
Sign up for weekly Drop-in Support reminders Subscribe here to receive a weekly reminder and other updates about HLS Drop-in Learning Support Free and ...
Tue, 10 Nov, 2020 at 4:28 PM
Welcome to Our Help Desk!
You've discovered the Humentum Learning Services help desk. The help desk has several features that we think will help to streamline and improve our se...
Fri, 17 Apr, 2020 at 1:27 PM
Quick Summary of Our Support Approach
Humentum Learning Services takes pride in the level of support we provide to our members. We are a small team and can't always support our members one-...
Fri, 17 Apr, 2020 at 1:29 PM
The Humentum Learning Platform Explained
The Humentum Learning Platform is available to all Humentum members with various features and support based on membership level.  NetDimensions LMS: The...
Fri, 17 Apr, 2020 at 1:29 PM
How Humentum Members can demo an eLearning course
You can test any course in our catalog before adding it to your own Learning Platform.  Please have your Key Contact or Learning Platform Admin contact ...
Mon, 3 Jun, 2019 at 1:03 PM
Service Level Agreement (SLA)
If you need us, we're here to help.  Technical Support for Learning Platforms and SCORM Dispatch We know that our learners and administrators a...
Fri, 17 Apr, 2020 at 1:25 PM
HLS Learning Platform NetD Feature Matrix
Our latest feature matrix. This does not include every feature, however, it gives a good overview of the most popular features. You can download this docume...
Fri, 8 May, 2020 at 1:26 PM